Using the Grasshopper Website:
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Log In to Grasshopper:
- Go to the Grasshopper website.
- Click on "Log In" at the top right corner.
- Enter your username and password, then click "Log In."
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Access the Settings:
- Once logged in, navigate to the "Settings" tab located in the left-hand menu.
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Choose the Number:
- Under "Settings," find and click on "Call Forwarding" or "Forwarding Settings."
- Select the business number you wish to forward.
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Set Up Call Forwarding:
- You will see options to add a forwarding number. Click on "Add a Forwarding Number" or "Edit" if you are changing an existing forwarding number.
- Enter the external number you want to forward your calls to.
- Choose the forwarding rules such as "Always Forward," "Forward on No Answer," etc., depending on your preference.
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Save Changes:
- After entering the details, make sure to save the changes by clicking "Save" or "Apply."
Using the Grasshopper Mobile App:
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Log In to the App:
- Open the Grasshopper app on your mobile device.
- Log in with your Grasshopper account credentials.
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Access Call Forwarding Settings:
- Tap on the menu icon (usually three lines or dots) to open the navigation menu.
- Select "Settings" from the menu.
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Select the Number:
- In the settings menu, find and tap on "Call Forwarding" or "Forwarding Settings."
- Choose the business number you want to forward.
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Set Up Forwarding:
- Tap on "Add a Forwarding Number" or "Edit" if modifying an existing number.
- Enter the external number to which you want to forward calls.
- Set the forwarding preferences, such as always forwarding or conditional forwarding.
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Save the Configuration:
- Ensure that you save your new settings by tapping "Save" or "Apply."
Verify Call Forwarding:
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Test the Forwarding:
- After setting up call forwarding, make a test call to your business number to ensure that the call is correctly forwarded to the external number.
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Check for Confirmation:
- If the call is forwarded successfully, you should receive it on the external number you specified.