Try one of these two options:
- Dial 72#
- Tone Sounds.
- Enter number to forward to.
- If no answer, or busy, repeat.
- Dial 73# to deactivate.
- Two beeps sound.
- Test
OR
-
Log in to the Giant Communications VoIP Portal:
- Open your web browser and navigate to the Giant Communications VoIP portal login page.
- Enter your username and password to log in.
-
Navigate to Call Forwarding Settings:
- Once logged in, find the section or tab related to call settings or call management. This might be labeled as "Call Forwarding," "Call Routing," or similar.
-
Set Up Call Forwarding:
- In the call forwarding section, look for an option to set up or manage call forwarding.
- Select the option to forward all calls.
-
Enter the External Number:
- You will be prompted to enter the external number to which you want all calls to be forwarded.
- Enter the full phone number, including the area code, where you want to forward your calls.
-
Save or Apply Changes:
- After entering the external number, save or apply the changes to activate call forwarding.
- There might be an option to activate or deactivate call forwarding. Ensure that it is set to active.
-
Verify Call Forwarding:
- To ensure that the call forwarding is set up correctly, you can make a test call to your business number and verify that it is forwarded to the external number you specified.