Day / Night Mode - Switchboard Object

2 min. readlast update: 04.29.2024

The Day/Night object is a very useful tool that allows you to manually toggle between two different call flows.

Options

  • When Open: This is call flow 1, this normally points to your regular scheduled call flow.

  • When Closed: This is call flow 2, this can point to anything you will need the manual toggle for, whether it's directly to a voicemail or a cell phone.

  •  Press *xx: This is what you will dial to toggle between the 2 call flows. The basic one is *3. If you need more than one Day/Night mode on your account, you can go into advanced mode which adds options *30-*39.

    • Notes

      • Every Day/Night object in your system miust have a unique *code assigned to it. 

      • You can toggle this object buy clickinmg it in the switchboarrd. Toggling this object is immediately active.

 

Use Cases

This is great to use if you leave your office for lunch regularly and want to forward it to a cell phone or a voicemail. Any time you need to quickly adjust your call flow to something other than the regular this is the best tool to use.

Was this article helpful?